About Cheltenham Open Door

We’re a charity that supports people experiencing homelessness, housing issues, addiction, mental health issues, chaotic or challenging situations and isolation. Find out about our values.

At our Guest Hub, you’ll find people from all walks of life. They may be experiencing mental health difficulties, in or recovering from addiction, isolated from friends and family, in financial difficulty, sleeping rough, in a hostel or on a friend’s floor or have spent time in prison.

Our guests have been deprived of the comforts and security most of us take for granted. We offer hospitality, warmth, food and somewhere to relax.

Independent and non-judgemental

Cheltenham Open Door is not linked to any religious organisation: we welcome people of all faiths and none.

No one needs a booking or referral to visit us. We are a warm, friendly, welcoming place and guests often describe Open Door as like “visiting a friend’s house”. We do not judge and all the services we offer are free.

Cheltenham Open Door receives no guaranteed government funding and relies on donations to run. If you’d like to help us, visit our Support page.

Our history

Founded in 1992 as Open Door at Christmas, we gradually expanded and developed our work. Taking the new name of Cheltenham Open Door, we became both a registered charity and limited company.

Open Door was based at Grosvenor Street in central Cheltenham from 1998-2021 with a small team of staff and volunteers. Now our Guest Hub is located at a larger premises in Alstone Lane where we work with a range of partners to support our guests.

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