Cheltenham Open Door supports vulnerable, disadvantaged and lonely people. We aim to relieve poverty, hardship and social or emotional distress. Find out about the charity’s values.

Our Guests

Our Guests are men and women who have been deprived of the comforts and security most of us take for granted and we offer them hospitality, warmth, food and somewhere to relax.

The people who come through our doors come from all walks of life. They may be experiencing mental health difficulties, in or recovering from addiction, isolated from friends and family, in financial difficulty, sleeping rough, in a hostel or on a friend’s floor or have spent time in prison.

Independent and non-judgemental

Cheltenham Open Door is not linked to a church and religion is not part of the services we offer. We welcome guests of all faiths and none.

We do not ask questions of our guests and they need no booking or referral to visit us. We are a warm, friendly, welcoming place and guests often describe Open Door as like “visiting a friend’s house”. We do not judge and all the services we offer are free.

Cheltenham Open Door receives no central funding and relies entirely on donations to run. If you’d like to help us, visit our Donations page.

Originally founded in 1992 as Open Door at Christmas, we gradually expanded and developed our work. Taking the new name of Cheltenham Open Door, we became both a registered charity and limited company.

Open Door operated from Grosvenor Street in central Cheltenham from 1998 with a small staff team and a team of volunteers. In December 2021 we moved to a larger centre in Alstone Lane so we can expand our services. We have retained 39 Grosvenor St as our Donations Hub.

View our Privacy Policy.