Cheltenham

Open Door

Where no one faces life’s challenges alone

A welcoming community that supports people in Gloucestershire experiencing challenges such as homelessness, housing issues, substance misuse, mental health issues, challenging situations and isolation.

Cheltenham Open Door supports vulnerable, disadvantaged and isolated people. We offer a welcoming, non-judgemental space where our guests can relax and enjoy food, friendship and access to advice and support.

Drop in for hot meals, drinks, signposting, practical help, space to relax and activities. No referral or booking is required.

Services and opening times

Our Guest Hub is open on Mondays, Tuesdays, Wednesdays and Thursdays, from 10am to 3pm, as well as Sundays from 8.30am-1pm.

Everything we offer is free. Guests do not need a referral. If you believe someone needs our services, please suggest they visit us for a warm welcome.

Urgently needed

You can support our homeless guests by donating any of these items.

  • Tents (pop-up or two-skin – up to 4 berth)
  • Flasks
  • Men’s trainers
  • Men’s boxers, new or washed and as new
  • Men’s jeans, joggers and hoodies
  • Men’s spray anti-perspirants
  • Instant noodles (packets or pots)
  • Tinned meat and fish (corned beef, ham, tuna etc)
  • Tinned ready meals (mac & cheese, beef ravioli, pies)
  • Dog food (wet tins and dry bags)

Christmas Appeal

Wondering how you can support our guests at Christmas? Our Christmas Appeal page contains ideas for how you can make Christmas more cosy for our guests. Or you can make a donation that help us well into the new year.

Latest news

Read the Christmas newsletter
Get a roundup of the year's news and find out how to …
On World Homeless Day
10 October is World Homeless Day, a day to reflect on how …
Getting feedback from our guests
Over the summer, more than 100 of our service users grabbed a …