All the latest news from our team
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Getting feedback from our guests
Over the summer, more than 100 of our service users grabbed a pen and completed the most detailed guest survey we’ve run to date. By understanding the challenges our guests face, we can evolve to meet their needs. The staff worked hard to ensure the survey was inclusive so that everyone who wished to was…
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Eye care for guests
Did you know we work with Vision Care, a charity providing eye care services to people affected by homelessness? Thanks to the charity, homeless guests have access to sight tests and glasses. Optometrist Nikhil from Vision Care explains the importance of the service: “Good vision can be an important building block in helping someone move…
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Coping in a heatwave
Through the recent heatwave we not only installed more fans at the guest hub, we gave guests an opportunity to feel a cool coastal breeze. As always, our staff sprang into action during the July-August heatwave and implemented simple measures to ensure our Guest Hub was a sanctuary from the soaring temperatures. We made our…
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A visit to Red Savannah
Red Savannah is one of our key supporters in Cheltenham – the team undertakes regular collections for our guests. They take care to donate items we really need and give us clothing and treats for those in need. Recently one of our trustees, Phil, and staff member Liz (centre) visited their offices to talk about…
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A visit from ZCT
It was great to welcome Ben and Nic from Zurich Community Trust to our Guest Hub recently. They met with Jane and Liz from Open Door, as well as talking with other staff, volunteers and listening to what our guests think about the work we do. A three-year grant from ZCT allows us to continue…
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Congratulations, Emma!
Our resident podiatrist Emma has received a Silver Award at the recent National Women’s Business Awards in the Micro Business category. Emma’s work at our Guest Hub is vital. She told us: “With fortnightly sessions, we’re able to provide consistent care — preventing serious infections and encouraging access to wider NHS services for diabetes, wound…